What insurance coverage do you accept?
Positive Development works with most major insurance carriers. Coverage is dependent on your benefit package. Please contact your insurance company to obtain specific coverage details regarding your plan.
Does Medicaid cover your services?
Medicaid coverage is currently available in Illionois, New Jersey, and Oklahoma. We are working on expanding to other areas.
What should I do if there are any changes to my insurance?
In an effort to avoid any potential gaps in coverage, please notify your assigned Intake Coordinator at Positive Development as soon as possible with any known plan changes, additional coverage, new ID cards, etc.
Do you accept HSA/FSA?
Yes, our vendor uses Stripe, which allows you to use HSA or FSA for payment.
How much does treatment cost?
Our Intake Coordinators and Revenue Cycle Team can assist in determining if therapy sessions are covered by your insurance and/or the out-of-pocket cost.
How do I pay my bill?
Outstanding balances are invoiced through a digital platform, Collectly. You can click on "Pay Bill" located at the bottom of all webpages. For additional questions, please use the chat function through your Collectly account directly.
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